Breaking Free from Bad IT: Why Switching Your MSP Is Easier Than You Think
Many businesses stick with a failing IT provider because they assume switching will be a nightmare. Slow response times, security risks, poor support-they put up with it all. Not because they’re happy. Because they think changing MSPs will be costly, disruptive, and just not worth the hassle.
Here's the truth: Staying with the wrong provider is far more damaging than switching to the right one.
Why So Many MSP’s Fail on Security
A huge problem with most IT providers? They see security as someone else’s problem. They’ll handle your infrastructure but leave cyber protection to external specialists. The problem? IT and security are inseparable.
If your MSP doesn’t build security into your IT, you’re exposed. Cyber threats, compliance failures, downtime-it’s a ticking time bomb.
Is Your Business Cyber Essentials Certified?
A good measure of your security posture is Cyber Essentials certification. This government-backed scheme helps businesses guard against the most common cyber threats. If you’re not certified, you’re missing out on:
Robust security controls that protect against everyday attacks.
A competitive edge when clients demand secure partners.
Lower cyber insurance premiums.
A proper MSP will help you achieve Cyber Essentials certification, not leave security as an afterthought.
Signs It’s Time to Change MSPs
If your provider is falling short, the red flags are obvious:
Slow response times - IT issues take forever to fix.
No strategic input - They don’t care about aligning IT with your business goals.
Hidden charges - Surprise costs and unclear pricing models.
Security isn’t their problem - Leaving you exposed to threats.
No proactive monitoring - Problems are only fixed after they’ve hit you hard.
If any of that sounds familiar, your MSP is failing you.
Switching MSPs: Easier Than You Think
Forget the horror stories. Changing MSPs doesn’t have to be painful. A well-managed transition is smooth, fast, and worth every minute.
What to Look for in a New MSP
Business-Driven IT - It’s not just about fixing problems. The right provider understands your business objectives and aligns IT accordingly.
Security-Built In - Your MSP should take ownership of your security, including Cyber Essentials certification and compliance.
A Clear Transition Plan - From IT audits to security checks and managed migration, the process should be structured and stress-free.
Transparent Contracts - No long-term lock-ins, no nasty surprises. At Viendo, we offer flexible contract lengths with a minimum of one year-because proper onboarding takes time and effort.
Proactive Support & Audits - Regular IT health checks, including Microsoft licence audits to cut costs and ensure compliance.
How Viendo Makes Switching Simple
We’ve seen what bad providers do to businesses. So, we made sure our approach is different:
A friction-free transition with minimal disruption.
Security-first IT, including Cyber Essentials guidance.
Transparent contracts-no endless lock-ins, just results.
IT that drives your business forward, from managed support to Microsoft licence audits.
Tired of being held back by your IT provider? Let’s talk. The right partner isn’t just a supplier-it’s a business enabler.
